Member Services Centre

The Member Services Centre will help you understand the many benefits your plan provides. We provide timely, clear and accurate answers to your pension questions. Our Member Services Centre will help to guide you through the pension experience.

One-on-One Information Sessions
If you need help understanding your pension estimate (if you are within three years of retirement) or your termination options package, inquire about registering for a one-on-one information session with an Alberta Pensions Services Corporation (APS) representative.

Did you know you have access to the following services on mypensionplan?

• Calculate a pension estimate
• Change your contact information
• Change your beneficiary information
• Go Green and receive e-mail notifications when your Member Annual Statements, newsletters and other publications are available online

We want you to have access to pension information and services when you need it. Our call volume can be heavy and we don’t want you to wait any longer than necessary. Register on mypensionplan for quick, secure access to the services above.

When to contact the Member Services Centre

Contact the Member Services Centre if you have questions about:

• Retirement options
• Your member annual statement
• Filling out forms

Contact our Member Services Centre (toll-free in Canada) at 1-877-889-MEPP (6377).