Contact Us
Office
Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Hours
Monday: 8:15 a.m. to 4:00 p.m. (MST)
Tuesday: 8:15 a.m. to 4:00 p.m. (MST)
Wednesday: 8:15 a.m. to 4:00 p.m. (MST)
Thursday: 9:30 a.m. to 4:00 p.m. (MST)
Friday: 8:15 a.m. to 4:00 p.m. (MST)
Member Services
Phone: 1‑877‑889‑MEPP (6377)
If you live outside of North America, please call our international toll-free number: enter your country's international calling code, followed by 1-800-661-81988 (Please make sure to include the additional “8.” Long distance dialing rules will apply).
Fax: 780‑421‑1652
E-mail: memberservices@mepp.ca
Additional Contact Points
Employer Services
Phone: 1-877-391-EMPL (3675)
Fax: 780-415-9598
E-mail: employerservices@apsc.ca
Contact the Board
Contact the Board if you have inquiries regarding the governance of MEPP.
Yolanda Van Wachem, General Counsel & Corporate Secretary
Phone: 780-391-3533
Naz Qureshi, Plan Board Manager
Phone: 780-391-3712
E-mail: board@mepp.ca - Please do not send your personal pension information to this address.
Mail: MEP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Client Service Advocate
The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide clear information.
Phone: 1-888-643-1337
E-mail: clientadvocate@apsc.ca
Privacy Advocate
If you have a concern about how your personal information is handled, contact:
APS Privacy Advocate Office
Phone: 780-391-3799
E-mail: privacy@apsc.ca