Contact Us

Member Services

Toll-free in North America: 1‑877‑889‑MEPP (6377)
International toll-free phone number: (Your country's ISD code) + 1‑800‑661‑819881
Fax: 780-421-1652 
Email: memberservices@mepp.ca

Hours
Monday-Friday (except Thursday) from 8:15 a.m. to 4:00 p.m. MST
Thursday from 9:30 a.m. to 4:00 p.m. MST
Closed holidays.

  1. Please make sure to include the additional “8.” Your international calling code may vary by country. Please confirm with your local telephone service provider before dialing. Long distance dialing rules will apply. 

Employer Services

Toll-free in North America: 1-877-391-EMPL (3675)

Fax: 780-415-9598 

Email: employerservices@apsc.ca

Hours
8:15 a.m. - 4:00 p.m. (MST), Monday to Friday (excluding holidays).

The Board

Contact the Board if you have inquiries regarding the governance of MEPP.

Yolanda Van Wachem, General Counsel & Corporate Secretary
Phone: 780-391-3533

Naz Qureshi, Plan Board Manager
Phone: 780-391-3712

E-mail: board@mepp.ca - Please do not send your personal pension information to this address.

Mail: 
MEP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

Client Service Advocate

The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide clear information.

Phone: 1-888-643-1337
Fax: 780-415-9598
Email: clientadvocate@apsc.ca

Privacy Advocate

If you have a concern about how your personal information is handled, contact:

APS Privacy Advocate Office

Phone: 780-391-3799 
Email: privacy@apsc.ca


Office

Alberta Pensions Services Corporation (APS) 
5103 Windermere Blvd. SW
Edmonton AB T6W 0S9

Hours: 8:15 a.m. - 4:00 p.m. (MST), Monday to Friday (excluding holidays).

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