Contact Us

Please note that effective March 19, 2020, the administration building is closed to the public until further notice. If you need to drop off important pension documents, you can use the secure drop box located outside of APS’s front entrance. Documents are collected from the secure drop box regularly. Our member services centre remains open for telephone calls. You can also use Your Pension Profile to submit documents electronically or send messages through Secure Messages. 



Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9


Monday: 8:15 a.m. to 4:00 p.m. (MST)
Tuesday: 8:15 a.m. to 4:00 p.m. (MST)
Wednesday: 8:15 a.m. to 4:00 p.m. (MST)
Thursday: 9:30 a.m. to 4:00 p.m. (MST)
Friday: 8:15 a.m. to 4:00 p.m. (MST)

Member Services

Phone: 1‑877‑889‑MEPP (6377)

If you live outside of North America, please call our international toll-free number: enter your country's international calling code, followed by 1-800-661-81988 (Please make sure to include the additional “8.” Long distance dialing rules will apply).

Fax: 780‑421‑1652

Additional Contact Points

Employer Services

Phone: 1-877-391-EMPL (3675)
Fax: 780-415-9598

Contact the Board

Contact the Board if you have inquiries regarding the governance of MEPP.

Plan Board Director: Heather Tkachuk

Phone: 780-391-3584

Mail: MEP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

Client Service Advocate

The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide clear information.

Phone: 1-888-643-1337

Privacy Advocate

If you have a concern about how your personal information is handled, contact:

Myrna Kampjes
Manager, Privacy and Access
Phone: 780-391-3724
Fax: 780-391-3771

Register for the new Your Pension Profile to manage your pension online!