Contact Us

 

Office

Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

Hours

Monday: 8:15 a.m. to 4:00 p.m. (MST)
Tuesday: 8:15 a.m. to 4:00 p.m. (MST)
Wednesday: 8:15 a.m. to 4:00 p.m. (MST)
Thursday: 9:30 a.m. to 4:00 p.m. (MST)
Friday: 8:15 a.m. to 4:00 p.m. (MST)

Member Services

Phone: 1‑877‑889‑MEPP (6377)

If you live outside of North America, please call our international toll-free number: enter your country's international calling code, followed by 1-800-661-81988 (Please make sure to include the additional “8.” Long distance dialing rules will apply).

Fax: 780‑421‑1652
E-mail: memberservices@mepp.ca

Additional Contact Points

Employer Services

Phone: 1-877-391-EMPL (3675)
Fax: 780-415-9598 
E-mail: employerservices@apsc.ca

Contact the Board

Contact the Board if you have inquiries regarding the governance of MEPP.

Yolanda Van Wachem, General Counsel & Corporate Secretary
Phone: 780-391-3533

Naz Qureshi, Plan Board Manager
Phone: 780-391-3712

E-mail: board@mepp.ca - Please do not send your personal pension information to this address.

Mail: MEP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9

Client Service Advocate

The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide clear information.

Phone: 1-888-643-1337
E-mail: clientadvocate@apsc.ca

Privacy Advocate

If you have a concern about how your personal information is handled, contact:

APS Privacy Advocate Office
Phone: 780-391-3799
E-mail: privacy@apsc.ca

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