Notice for MEPP Pensioners: Please accept our apologies if you are still experiencing a delay in receiving your pension payment, which was scheduled for deposit to your bank account July 29, 2021. Our pension benefit administrator has been advised by its financial institution that pensioners who bank with CIBC, RBC, TD, BMO, ATB and Scotiabank should have received their direct deposit payments by end of the day on Thursday, July 29. Pensioners who use other financial institutions should have received their direct deposits by the end of day on July 30, 2021.
If you have not yet received your direct deposit and it is an urgent matter, contact our benefit administrator by calling the Client Service Advocate line at 1-888-643-1337 during the long weekend. Please leave a message and a member service representative will call you back before the end of the day. Alternatively you can contact us via Secure Message through Your Pension Profile or call our Member Services Centre on Tuesday, August 4, at 1-877-889-MEPP (6377) during regular business hours.
We apologize for any inconvenience this has caused.
The following are the 2021 pension payment dates for MEPP, SRP and Closed Plan retired members: