One-on-One Sessions

Please note that as of March 16, all in-person sessions have been cancelled and are being rebooked as telephone sessions.
We are currently looking at online one-on-one sessions for the near future.

Thinking of retiring? Need help understanding your pension options? Book a session to speak face-to-face with an information specialist, discuss your pension options or questions, or have a Commissioner for Oaths help you complete a pension document.

Spring 2020 one-on-one sessions are available across Alberta on the following dates:


  • March 18 - 19
  • April 1 - 2
  • April 20 - 22
  • May 12 - 13

Edmonton (Downtown)*

  • April 15
  • April 17

Grande Prairie

  • May 13 - 14


  • April 7


  • May 6
  • May 7

Red Deer

  • April 21
  • April 22
  • May 20 - 21

One-on-one sessions normally take up to 30 minutes.

These sessions are MEPP-specific. Please note that we do not offer any financial planning or advice, or information related to Canada Pension Plan, Old Age Security or your other employment benefits.

You can register by logging into and clicking “Book an Information Session,” or by calling the Member Services Centre at 1-877-889-MEPP (6377).

Additional one-on-one session dates will be scheduled for fall 2020.

Preparing for your session

You must bring photo identification and a pension estimate with you to the session. The pension estimate should be no older than six months so that we have the most recent details about your pension history and your pension options on hand. To get an updated estimate, log on to, click on Pensions in the menu bar, and select “Pension Projection Calculator.”

  • Update your personal, pension partner and beneficiary information by phone or in mypensionplan prior to your session and before running your pension estimate.
  • Print a pension estimate that is no more than six months old. You can do this in mypensionplan using the “Pension Projection Calculator.”
  • Bring government-issued photo identification, such as driver’s license, passport or Alberta ID card.

Other available options

If you prefer to participate in an online session, group webinars are regularly scheduled throughout the year. Keep an eye on this page for dates and times as they are scheduled.

*If you’re located in the Edmonton area, half-hour sessions are available at our south side office year-round during regular business hours. You can make an appointment by calling us at 1-877-889-MEPP (6377).