Some members may notice a change in their pension payments. This change is due to recent adjustments in federal and provincial tax rates. Click here to read the full article.
Contact Us
Member Services
Toll-free in North America: 1‑877‑889‑MEPP (6377)
International toll-free phone number: (Your country's ISD code) + 1‑800‑661‑819881
Fax: 780-421-1652
Email: memberservices@mepp.ca
Hours
Monday-Friday (except Thursday) from 8:15 a.m. to 4:00 p.m. MST
Thursday from 9:30 a.m. to 4:00 p.m. MST
Closed holidays.
- Please make sure to include the additional “8.” Your international calling code may vary by country. Please confirm with your local telephone service provider before dialing. Long distance dialing rules will apply.
Employer Services
Toll-free in North America: 1-877-391-EMPL (3675)
Fax: 780-415-9598
Email: employerservices@apsc.ca
Hours
8:15 a.m. - 4:00 p.m. (MST), Monday to Friday (excluding holidays).
The Board
Contact the Board if you have inquiries regarding the governance of MEPP.
Yolanda Van Wachem, General Counsel & Corporate Secretary
Phone: 780-391-3533
Naz Qureshi, Plan Board Manager
Phone: 780-391-3712
E-mail: board@mepp.ca - Please do not send your personal pension information to this address.
Mail:
MEP Board c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Client Service Advocate
The Client Service Advocate ensures that APS delivers on its commitments to members and pensioners to provide clear information.
Phone: 1-888-643-1337
Fax: 780-415-9598
Email: clientadvocate@apsc.ca
Privacy Office
If you have a concern about how your personal information is handled, contact:
MEPP Privacy Office
Phone: 780-391-3799
Email: privacy@apsc.ca
Office
Alberta Pensions Services Corporation (APS)
5103 Windermere Blvd. SW
Edmonton AB T6W 0S9
Hours: 8:15 a.m. - 4:00 p.m. (MST), Monday to Friday (excluding holidays).